To Be A Volunteer

"To be a volunteer is to participate instead of following, to experience instead of just watching, to build it instead of witnessing."
Rafael Hortolandia, SP

What are some qualities of our volunteers?

  • Respect for others
  • Big, friendly smiles and enthusiasm
  • Respectful personal presentation and hygiene
  • Maturity, reliability and a love of life
  • Willingness to work as a team and take direction from others
  • Own it!  Has initiative and the ability to read their role information and run with it! 
  • Honesty

What kind of roles will volunteers be doing?

You will have the opportunity to select the area which you would like to be involved in at the event during the registration process!  (We do our best to allocate volunteers to their preferred role, but very occasionally, due to operational reasons, we may need to allocate you a different position).

No roles are too laborious, but just require people willing to help out, work as a team, and have a good time!

You can volunteer as an individual, or as a community group.

Individual Volunteer Roles

Individual volunteers must be 18 years or over. If you are volunteering with friends, please let us know in your application and we will do our best to position you together in the same role.

Volunteer check-in

Approximate shift time:
Depends on location.  Approximately 1.5 hours prior to the first race start to approximately 1 hour after the last runner.
Description:  
Arrive on site before all other volunteers.  You will ensure that all volunteers arrive, that they are on time, and keep the volunteer manager up to date on which roles are filled, and which are running late/not attending (if any).  You will also ensure that all volunteers receive refreshments which will be ready for you at the volunteer check-in point.  You should have a happy smiling personality, adaptable to change, be extremely reliable, and have high attention to detail to complete this role.

VIP check-in

Approximate shift time:
1 hour prior to the first runner completing the event to approximately 1 hour after the last runner
Description: 
Arrive on site before the VIP party begins.  Follow directions from the VIP party manager and help with checking in people attending the function.  It is ideal if you are tech-savy as you will be using an iPad to complete this role.

Information Wayfinder

Approximate shift time:
Depends on location.  Approximately 2 hours prior to the first race start to approximately 1 hour after the last runner.
Description: 
Information Wayfinders arrive on site at their allocated time, check-in at the volunteer check-in tent, and either roam the area helping runners with directions, man an information tent or stand at a strategically located position to help runners when they have questions.

Bump-in/Bump-out

Approximate shift time:
Depends on location and shift.
Description: 
Volunteers arrive on site early (perhaps even the day before the event) to assist with set up of the event space (bump-in).  This could involve helping put up signage, helping vendors bump in, or decorations if needed.  Volunteers may also assist with bump-out of an event space which is packing everything down from signage, to decorations.

Group Volunteer Roles

To volunteer as part of a group, you must be part of an existing community group or organisation and all volunteers must be at least 8 years old. Groups that often volunteer for our events include Rotary clubs, Scout groups, Running clubs and many more. The only requirement is that the group are able to provide us with your certificate of currency. Please also note prior to registering, that the number of volunteers that your group commit to the event must be present for the entire shift.  It is not fair on your remaining group members if volunteers leave their position early.

What does my club get out of it?

As a thank you, the Event will make a donation back to your club for each volunteer role filled on the day.

Drink Station Volunteer

Approximate shift time:
Depends on location of drink station.  Approximately 2 hours prior to the first race start to set up the drink station, to approximately 1 hour after the last runner goes past your station, to help pack up.
Description: 
Drink Station Volunteers arrive on site at their drink station location on time, sign in with their manager and assist in the set-up of the drink station prior to any runners arriving.  Volunteers then hand cups to runners as they come past before assisting in cleaning up the space after the last runners have been past the station.  This position is suitable for all ages from 8 years upwards and can also be a great team-building exercise.

Course Marshal

Approximate shift time:
Depends on location of individual marshal.  Approximately 1.5 hours prior to the first race start. Managers will check each individual position prior to race start to ensure every marshal is in place.  In some cases, the race cannot begin if a course marshal is not in position on time.  It is extremely important to be on time and in the correct position. Marshals complete their shift once the road is re-opened at their position and they are signed out by a manager.
Description: 
Course Marshals are positioned at various extremely key points along course.  Their main purpose is to ensure runners stay on the course by guiding them if necessary, in the correct direction.  This is an extremely key role in ensure runners do not leave the event course.  Volunteers will need to be prepared to arrive at their position on time.  Volunteers should possess a happy disposition, reliability and confidence in this role.  All course marshals, must be over the age of 18 at the time of the event.

Start Marshal

Approximate shift time:
Approximately 1.5 hours prior to the first race start, to approximately 1 hour after the last runner goes past the start line.
Description: 
Start marshals arrive at the start line area event village before their start time and check-in at the volunteer check-in tent.  They then proceed straight to the start line to be instructed by the start manager.  The role of a start marshal is to ensure all runners are in their correct starting groups, and provide directions for lost runners trying to find their starting position.  Volunteers must be confident, reliable, on time, and familiarise themselves with the start line area to provide accurate information to runners.  It is also ideal (though not necessary) that Start Marshal volunteers are already familiar with running event start protocol (ideal for running clubs, and athletics clubs).  All volunteers in this position need to be at least 16 years of age at the time of the event.  This is a fun and exciting role where volunteers have the opportunity to be right in the action of the start line.  It is a popular role and fills fast!

Finish Marshal

Approximate shift time:
Approximately 1.5 hours prior to the first runner crossing the finish line, to approximately 1 hour after the last runner goes past the finish line.
Description: 
Finish Marshals arrive at the finish line area event village before their start time and check-in at the volunteer check-in tent.  They then proceed straight to the finish line to be instructed by the finish manager.  Finish marshals typically ensure that runners keep moving through the finish chute after they have completed the run, to receive medals and a drink.  Runners tend to stop at the finish line once they have crossed it, resulting in dangerous congestion at the finish line.  Some marshals may also be asked to help with Catching (description below), or stand before the finish line to help make sure runners are going in the right direction. Volunteers should possess a happy disposition, reliability and confidence in this role.  A big confident voice is also helpful.

Catching

Approximate shift time:
Approximately 30mins prior to the first runner crossing the finish line, for approximately 2 hours. Volunteers are then asked to assist in other areas of the event if needed such as finish marshaling, and handing out medals.
Description: 
Catching involves volunteers arriving on time and checking in at the finish are volunteer check-in tent.  This role is usually suited to a small community group.  After the volunteers have signed in, they then report immediately to the timing manager at the timing shed near the finish line.  The role involves finding the winners as they cross the finish line and ensuring that they receive a medal, receive their prize information, know when and where the presentations will be held, and guide them to any waiting media for interviews.  Volunteers may also be asked to hold the finish tape as the runners cross the finish line.

Gear Drop

Approximate shift time:
Approximately 1 hour prior to the first runner crossing the start line, to approximately 30mins after the last runner goes past the start line line.
Description: 
Gear drop is much like a venue ‘cloak room’.  Volunteers arrive at their location on time and sign in at the event village volunteer check-in point. They then proceed to the gear drop point and help set up the space according to information already previously provided to them.  Runners will approach the gear drop area where volunteers will write the runner’s bib number on a plastic bag.  The volunteer will then give the bag to the runner to place their personal items in.  The runner then hands the bag back to the volunteer to be transported to the finish area of the event.

Gear Collection

Approximate shift time:
Approximately 1.5 hours prior to the first runner crossing the finish line, to approximately 1 hour after the last runner goes past the finish line line.
Description:
Gear collection is also much like a venue ‘cloak room’.  Volunteers arrive at their location on time and sign in at the event village volunteer check-in point.  They then proceed to their gear collection point and help set up the space according to information provided to them.  Volunteers at gear collection will sort the plastic bags into bib number order once they arrive at the finish area and, as the runners finish the event, hand them back to runners as they approach gear collection.

Medal Distribution

Approximate shift time:
Approximately 1.5 hours prior to the first runner crossing the finish line, to approximately 1 hour after the last runner goes past the finish line line.
Description:
Volunteers arrive at their location on time and sign in at the event village volunteer check-in point. They then proceed to the finish line on site and prepare the space for runners to arrive accross the finish line by unpacking the boxes of medals, ready to hand them out.   As runners cross the finish line, they will approach to volunteer to be given a medal.  All finishers receive a medal.


Where can I get more information and how do I sign up?

Please select the relevant button on the volunteer page to register interest in volunteering. Please email volunteers@fairfaxmedia.com.au if you require more information or have any questions.